Terms & Conditions

Terms and Conditions
Last Updated: [19/01/2025]

Welcome to PrintPRO ("we," "us," "our"). By accessing or using our website printpro.uk (the "Site") and related services, including our CRM client portal (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our Services.

1. Definitions

  • User/You: Any person or entity accessing or using our Services.

  • Client: Any individual or business that has an account with us and utilizes our CRM platform.

  • Services: The print management, CRM portal, and other related digital services provided by PrintPRO.

  • Content: All materials, information, text, graphics, logos, and software available on our Site.

2. Use of Services

  1. You agree to use our Services in compliance with these Terms, all applicable laws, and our Privacy Policy.

  2. You must be at least 18 years old to use our Services.

  3. You may not use our Services for any unlawful purpose or to violate any intellectual property rights.

  4. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

3. Client Portal & Account Registration

  1. Clients must create an account to access our CRM portal.

  2. You agree to provide accurate, current, and complete information when registering for an account.

  3. We reserve the right to suspend or terminate accounts that violate these Terms or contain false or misleading information.

4. Payments & Billing

  1. Payment terms, pricing, and billing details for our Services will be outlined in separate agreements or invoices.

  2. We reserve the right to change our pricing and billing terms at any time with prior notice.

  3. Failure to make timely payments may result in suspension or termination of access to our Services.

5. Intellectual Property

  1. All Content on our Site, including but not limited to text, graphics, logos, and software, is owned by or licensed to PrintPRO and protected by copyright, trademark, and other intellectual property laws.

  2. You may not reproduce, distribute, modify, or create derivative works of our Content without our express written permission.

6. Data Protection & Privacy

  1. We collect and process personal data in accordance with our Privacy Policy.

  2. You agree that we may process your data for the purpose of providing our Services and improving our platform.

  3. You are responsible for ensuring that any data you input into our CRM system complies with applicable data protection laws.

7. Service Availability & Modifications

  1. We strive to ensure uninterrupted access to our Services but do not guarantee that our Site will always be available, error-free, or secure.

  2. We may update, modify, or discontinue parts of our Services at any time without prior notice.

  3. We are not responsible for any loss or damages resulting from service interruptions or modifications.

8. Limitation of Liability

  1. PrintPRO shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our Services.

  2. Our total liability for any claim related to these Terms shall not exceed the amount paid by you for the Services in the last six (6) months.

9. Indemnification

You agree to indemnify and hold PrintPRO harmless from any claims, liabilities, damages, losses, or expenses arising out of your violation of these Terms or misuse of our Services.

10. Termination

  1. We reserve the right to suspend or terminate your access to our Services for violation of these Terms or any unlawful activity.

  2. You may terminate your account at any time by contacting us.

11. Governing Law & Dispute Resolution

  1. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

  2. Any disputes shall be resolved through negotiation, and if unresolved, through the courts of England and Wales.

12. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page, and continued use of our Services after modifications constitute acceptance of the updated Terms.

13. Contact Us

If you have any questions regarding these Terms, please contact us at:

PrintPRO
Unit11, 328 Bath Road, Hounslow, TW4 7HW
020 7112 9008
thushan@printpro.uk